Wedding Sales Manager - Waldorf Astoria Lusail Doha
A Wedding Sales Manager is responsible for contracting & converting wedding and social events enquiries, contributing to achievement of the Groups, Conference and Events' goals, and ensuring that business is turned over properly for quality service standards. The Wedding sales manager implements the Brand's service strategy and applicable initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.
What will I be doing?
The Wedding Sales manager will interact frequently with customers and guests to learn about their needs and develop relationships from which to earn repeat and expanded business. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Maximise all Group, Conference, and Event revenue opportunities
- Contribute to the sales efforts and strategy for the achievement of the departmental and hotel goals
- Review business plans, identify gaps and ensure proactive efforts to fill capacity and meet set targets
- Understand the competitive market place and implement approaches to ensure the hotel stays ahead in the local market
- Perform into a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts
- Conduct quality control and relevant system audits
- Organise hotel promotional activities
What are we looking for?
A Wedding Sales Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Native ability to communicate in Arabic language (spoken, written, read)
- Excellent selling capability and an ability and desire to coach selling techniques
- Excellent organisational and planning skills
- Excellent interpersonal skills and a full understanding of professional ethics, decorum and social skills required for extensive interaction with customers, investment owners and business partners
- Ability to work well under time pressure and/or demanding schedules
- Accountable and resilient
- Flexibility to respond to a range of different work situations
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Knowledge of the Local market
- Knowledge of the hotel property management systems
- A passion for sales and target-based performance
- Experience working in a luxury brand within the hospitality industry
What will it be like to work for Hilton?
The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World's Best Workplaces.
We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton Team Member Travel discount program. Hilton prioritizes understanding and integrating our Team Members' unique perspectives and voices-along with those of our Guests, Owners, Suppliers, and Partners-to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it's like to be on Team Hilton!
We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
